Privacy Policy

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Privacy Policy

Effective Date: January 1 2026

Loop-Cycle, LLC (“Loop-Cycle,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our services or visit www.loop-cycle.com.

1. Information We Collect

We collect information necessary to provide our logistics and shipping concierge services, including:

Personal Information

• Name
• Shipping address
• Email address
• Phone number
• Auction invoice number

Payment Information

• Payment details are processed securely through Stripe.
• Loop-Cycle does not store full credit card numbers.

Communication Information

• Text messages (SMS/MMS)
• Emails
• Phone call records related to shipping services

2. How We Use Your Information

We use collected information to:

• Retrieve purchased auction items
• Package and ship items
• Provide shipping estimates
• Send invoices and tracking information
• Communicate about orders and delivery
• Improve our services

We do not sell, rent, or trade your personal information.

3. SMS & Text Messaging

By contacting Loop-Cycle via text message or providing your phone number for shipping services, you consent to receive transactional text messages related to:

• Shipping estimates
• Address confirmations
• Invoice notifications
• Tracking updates
• Service-related communications

Message frequency varies based on transaction activity.

Message and data rates may apply.

You may opt out at any time by replying STOP to any message.
For assistance, reply HELP or email shipit@loop-cycle.com.

We do not send promotional or marketing text campaigns.

4. Data Sharing

We may share limited information with:

• Shipping carriers (USPS, UPS, FedEx, etc.)
• Payment processors (Stripe)
• Technology service providers supporting our operations

Information is shared only as necessary to complete your service.

5. Data Security

We implement reasonable administrative and technical safeguards to protect personal information. However, no system can be guaranteed 100% secure.

6. Data Retention

We retain transaction and communication records as necessary for:

• Service fulfillment
• Accounting and tax purposes
• Legal compliance

7. Your Rights

You may request:

• Access to your stored personal information
• Correction of inaccurate information
• Deletion of personal information (where legally permissible)

Requests may be sent to:
shipit@loop-cycle.com

8. Children’s Privacy

Loop-Cycle services are not directed toward individuals under 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

10. Contact Information

Loop-Cycle, LLC
Seattle, Washington
Email: shipit@loop-cycle.com
Phone: 206-305-9232